Who We Are

QiSOFT may be a software development company but at our core, we are truly a solutions provider. We do this by developing a range of software applications that are as easy-to-use as they are highly advanced. More specifically, QiSOFT is a technology pioneer in the areas of data capture and information retrieval as well as intelligence sharing. Over our 25 year history, we have found those three basic areas are vital elements when helping companies achieve operational excellence – no matter what they do. From a manufacturer who makes paper to a chemical company that specializes in plastics and even a police force whose focus is community safety or drug enforcement, QiSOFT is continually developing innovative solutions to help professionals achieve higher levels of excellence.

Why QiSOFT?

Perfectly logical question. So sensible, in fact that we anticipated you might ask and have just the answer you seek right here for your review. After all, there are multiple software development companies you could look to for your needs, but our hope is, if you’re reading this, there’s something about QiSOFT that made you want to find out more. So to thank you for giving us this opportunity, we are happy to provide the following and think you’ll find that your gut instinct about us is precisely right.

What We Do

There are many different labels that have been given to what we do, but at our core, we develop data-driven software that can be utilized in any number of industries. Why data-driven? Simply put, data is generated every second of every day and interpreting that data in order to gain critical insight can be the difference in just doing your job, and doing it excellently. Our software empowers companies to harness data and use it for making informed decisions that result in bottom-line benefits.

Better yet, once you’ve implemented a QiSOFT product, we’re there with you far beyond the initial set up and make it easy to take advantage of our expertise. Simply identify your problem, state your objective, describe your vision and we'll take care of the rest. Whether providing manufacturing solutions, from supplier to customer, or helping you solve crimes and keep your city safe, we are dedicated to applying our products and support to address your most pressing challenges.

To maximize your investment, you need a strategic approach to service and maintenance, one that can change as your needs change. QiSOFT understands this, which is why we utilize a proven, scalable, standard methodology so that you can confidently face a constantly changing world with the full backing of a proven solutions provider.

What Sets Us Apart

Industry Expertise
There’s no substitute for real-world in-the-trenches experience and at QiSOFT, we have more than 24 years of practical experience, listening to, understanding and managing customer requirements. As a result, QiSOFT products are proven to be highly consistent and perfectly suited for critical applications across a range of industries, including a broad manufacturing customer base. Particular specialization can be found in Pulp & Paper, Food & Beverage, Packaging, Chemicals, Plastics and Textiles. We are an international company with an established international customer base that continues to experience exponential growth.

Customer Focused
At QiSOFT our customers are our focus. We find out what problems they need solved and how we can help them to do their jobs better, which means with every new product we develop, our customers are at the very core. No more useless features and buttons that just get in your way. We design products that solve your problems using only the features you need and none that you don’t. What a concept.

Designed for Ease
Just because our company founder spent months developing complex code doesn’t mean you have to – quite the opposite. In fact, every QiSOFT product is designed for easy user adoption. From installation to implementation and beyond, we find the old adage to be true – time is money – and the less time needed for set up and training, the faster you can begin to achieve excellence.

Rapid Installation & Implementation
Sometimes the word “rapid” can mean different things to different people so we want to be absolutely clear from the start – when you choose QiSOFT, you’ll be up and running in days. Not weeks, not months - days - for a truly seamless transition. What’s more, all installations are supported through secure remote dial-in access providing utmost convenience and confidence. QiSOFT installations, which range from specialist manufacturers to global corporations, have been successfully implemented in process companies throughout the world. QiSOFT products are currently operating successfully in Pulp & Paper, Food & Beverage, Chemical and Textile companies throughout the USA, Canada, South America, Europe and Australia.

Immediate Return on Investment
There’s one of those words again, a term that can leave a lot to interpretation. So what does “immediate” mean exactly? It means that when you implement QiSOFT products into your process, you will experience an ROI in as little as five (5) days. If you didn’t think that was possible, then you haven’t tried a QiSOFT software solution.

No Hidden Costs
Prior to dispatch of any applications or any work being undertaken a full price quotation and specification will be issued along with expected delivery date. Where additional products or services are required, for example IT hardware, budgetary estimates and sourcing guidance can be given.

Ongoing Support & Development
Over our many years, we at QiSOFT have come to realize that support isn’t always just needed when issues arise. Often times, our customers look to us to help them better utilize the many applications of our products within their enterprise or organization. Truth be told, if it weren’t for the need to collaborate with us on new and improved uses, our tech support department would specialize in thumb twiddling rather than problem-solving. Our dedicated support specialists are available 24 hours a day, 365 days a year to rapidly resolve any issue or question that may occur, minimizing lost time and disruption. Not only do we provide customers with real-time, direct access to our technical specialists, we also provide onsite support services, bringing our expertise directly to you.

Personal Service
Once your QiSOFT system is quickly up and running, getting to talk with a real person when you have a question is just as easy to do. No more navigating through obnoxious answering systems trying to figure out the magic button to reach someone with a pulse or being put on hold while music that’s meant to be mellow just makes you more frustrated. If we don’t like those things, why would be make you endure them? We don’t and never will. This is personal support at its best where you’ll know your support person by name, not extension for a quick response that is a QiSOFT trademark.

Comprehensive Training
A full range of instructor-led courses is available for our suite of manufacturing products that covers all aspects of QiSOFT solutions from installation and set-up through to statistical analysis and process understanding. Where required, courses can be customized to meet specific customer requirements.

Project Management
Every project is different, however, at QiSOFT we can still use effective project management principles to ensure quick deployment and rapid delivery of business benefits every time. From capital justification through to benefit delivery, we work closely with your team every step of the way to provide guidance and advice on all aspects of the project and, where required, our team can assume responsibility for a complete turnkey job. This includes full data migration support to ensure the safety of your existing data and your total peace of mind.

Workshop Trial
For companies considering a move towards improved process control and product quality a QiSOFT workshop trial is available. The low cost workshop enables QiSOFT to be fully tested and assessed against requirements prior to committing to a full capital project. During the trial full training and technical support is available.

Once a QiSOFT Customer - Always a QiSOFT Customer
Ever found yourself buying a new version of the same beloved car you’ve had for years? Or going back to the same restaurant because you know they’ll have that mouthwatering dish only they can prepare? That’s the way we think customers should feel about their software, too. So at QiSOFT, we don’t just build products, we build solutions that are solid, robust, dependable and trustworthy – products you won’t find anywhere else. Our customers are often our biggest advocates and more than once we’ve been told that when switching jobs, customers will make a special request of their new employer to implement the solutions they have come to love. In fact, the first paper mill to implement QiSOFT still relies on our product and support to get the job done and we gladly stand by them, providing innovative additions to meet their changing needs. We look forward to helping you achieve your vision, too.