QiSOFT:
Survival Kit for Success
You’ve probably been asked this question at some point in your life, “Who would
you want in your life boat?” Friends and family most likely come to mind if you’re
approaching it from a personal perspective, but what if you thought of it in business
terms? It’s not too far of a stretch if you think about it since some days it probably
feels like you’re barely staying afloat when you really just want to chart a course
for smooth-sailing success. Whether you’re a manufacturer in need of achieving total
process control, or a law enforcement agency searching for a way to keep your officers
up-to-date in the office or the field, keeping you informed is what QiSOFT does
best. The software, however, is just the beginning.
When you become a QiSOFT customer, you gain access to support services that are
second-to-none. Consider us your survival kit, there for you day in and day out
making sure that the tools you have do exactly what you need them to do and it’s
all just a call or click away.
Truth be told, while our technical support staff is available 24/7/365, very little
of that time is spent solving problems. Why? Simply put, we’ve designed all QiSOFT
products to work. What a concept, huh? Sure, things happen, issues arise, but when
you start out by making something glitch-free, you end up with a solution that is
performance-full, leaving us to focus on helping clients make the most of their
QiSOFT applications.
But I already have an IT staff?
As most organizations do, and for good reason. Ask any IT professionals how they
spend their day and it is likely occupied with hardware issues and other needs often
experienced on a daily basis. The last thing we want to do is add to IT’s already
full plate, which is why we provide complete support for all of our products – your
personal contact is always standing by.
QiSOFT is working great, but I do have a few questions?
Along with world-class products comes equally impressive support so that you always
get the most from your investment. One service attribute QiSOFT customers appreciate
the most is our ongoing training. Once you get the basics down pat, it’s only natural
that you want to take QiSOFT to the next level of functioning, so we work with you
and your staff to achieve optimal performance every step of the way. We are also
in continual development of new and improved applications and we’ll keep you informed
of the very latest advancements to help you unleash your enterprise’s full potential.
What Makes QiSOFT Different?
What prompted the invention of the wheel? The answers to that question are varied
to say the least but in the end, it all comes down to a basic need - a need to get
a days work done easier and more efficiently than before.
In much the same way, we at QiSOFT have continually enhanced our product offering
in response to client feedback. We listen to the issues they face and then work
to find a solution that will make their jobs easier and results better.
At QiSOFT, we then go a step further to ensure that our products are as easy to
use as they are technologically advanced. After all, the most complex software in
the world is no good if it’s impossible to use. With each of our applications, we
cut through the clutter, eliminating useless buttons that get in the way, focusing
instead on products that solve problems effortlessly. It’s time to change your view
of software from “argghhh!” to “ahhhhhh!”
Better yet, with QiSOFT, you get it, install it and use it – no long installation
period required. It’s like getting the latest gadget and the batteries are already
included – what a concept! No one likes to wait and with QiSOFT, you don’t have
to. Then once it is up and running, getting to talk with a real person when you
have a question is just as easy. No more clicking through obnoxious answering systems
trying to figure out the magic button to reach someone with a pulse or being put
on hold while music that’s meant to be mellow just makes you more frustrated. If
we don’t like those things, why would be make you endure them? We don’t and never
will. This is personal support at its best where you’ll know your support person
by name, not extension for a quick response that is a QiSOFT trademark.
Designed for Ease
Just because our company founder spent months developing complex code writing doesn’t
mean you have to – quite the opposite. All of our products are designed for optimum
ease of use. From installation to implementation and beyond, we find the old adage
to be true – time is money – and the less time needed for set up and training, the
more time you have to maximize your process and profits.
Rapid Installation & Implementation
Sometimes the word “rapid” can mean different things to different people so we want
to be absolutely clear from the start – when you choose QiSOFT, you’ll be up and
running in days. Not weeks, not months - days - for a truly seamless transition.
Immediate Return on Investment
There’s one of those words again, a term that can leave a lot to interpretation.
So what does “immediate” mean exactly? It means that when you implement a QiSOFT
Solution, you will experience an ROI in as little as five (5) days. If you didn’t
think that was possible, then you haven’t experienced the QiSOFT DIfference.
Ongoing Support & Development
Over our many years, we at QiSOFT have come to realize that support isn’t always
just needed when issues arise. Often times, our clients look to us to help them
better utilize the many features of our products within their enterprise. Truth
be told, if it weren’t for the need to collaborate with us on new and improved uses,
our tech support department would specialize in thumb-twiddling rather than problem-solving
(and since we’re available 24-hours a day, 365-days a year, that’s a lot of twiddling).
QiSOFT Services Quick List
Imagine buying a car that came with a bumper-to-bumper warranty of support unlike
any other for as long as you own it. The kind of warranty that means whatever you
need to keep running at peak performance – you name it, the dealer does it - so
you own with complete peace of mind.
QiSOFT only knows one way to offer support and as luck would have it, it’s the bumper-to-bumper
kind. That’s 365 days a year, 24 hours a day, 7 days a week – we’re there for you,
no exceptions. If you have a question, ask it. If you need an upgrade, we’ve got
it. If you want a refresher course, take it.
It’s the difference between playing a round of golf with a great set of clubs or
playing that same round with the world’s best caddie, golf coach, cart driver, greens
keeper, clubs, golf balls, shoes and tees available. What a difference full-service
support can make.
QiSOFT proudly provides the following as part of its commitment to unparalleled
service:
Support – At QiSOFT support is not a noun, it’s a verb. We actively support our
clients in every way possible to ensure our products maintain nothing less than
peak performance.
Training – Whether in person or via webcast, QiSOFT offers ongoing training led
by our expert technical support staff so you’re guaranteed to always get the most
out of your investment.
Development – When it comes to product development at QiSOFT, there is no such thing
as status quo. We’re continually refining our range of products, offering upgrades,
adding flexibility, whatever it takes to make sure our cutting-edge technologies
always give you a leading edge.
Communities – Connect, share, collaborate and develop new skills through this secure
login feature that allows you to come together with other QiSOFT users in a mutually
beneficial setting.
Innovation – What’s next? Get your first glimpse of the up-and-coming possibilities
and share your thoughts on what you’d like to see QiSOFT develop.